Privacy Policy

Last Updates: November 28, 2025

1. Introduction

PostGripWeb (“we,” “our,” “us”) is a USA‑based creative design and digital solutions company serving clients worldwide. We are committed to protecting your privacy and ensuring transparency regarding how we collect, use, store, and safeguard your personal information.
This Privacy Policy explains how we handle your information when you visit our website, contact us, or use any of our services including Website Development, Mobile App Development, Social Media Marketing, SEO, Digital Marketing, Brand Identity, and Graphic Design.

2. Information We Collect

We may collect the following types of information:
a. Personal Information
– Name
– Email address
– Phone number
– Business name
– Billing information
– Project details or requirements

b. Automatically Collected Data
– IP addresses
– Browser type
– Device information
– Website usage analytics

c. Project & Content Information
– Files and materials you share for your project
– Access credentials when required for development work

3. How We Use Your Information

We use your information to:
– Communicate regarding inquiries and projects
– Provide our design, development, and marketing services
– Improve website performance
– Process payments and invoices
– Provide support
– Send project files and updates
– Share marketing offers (only with consent)

4. Legal Basis for Processing (for International Clients)

For clients outside the United States, we may process your data based on:
– Legitimate business interests
– Contract obligations
– User consent
– Legal compliance

5. Sharing Your Information

We do NOT sell your information. We may share data only with:
– Trusted third‑party tools (hosting, analytics, payment processors)
– Team members working on your project
– Legal authorities when required

6. Data Security

We use industry‑standard security measures including secure servers, encrypted data transmission, and restricted access. However, no online system can guarantee 100% security.

7. Data Retention

We retain your information only as long as required for project delivery, legal compliance, or business reporting. You may request deletion anytime.

8. Your Rights

Depending on your region, you may have rights to:
– Access your information
– Request corrections
– Request deletion
– Withdraw consent
– Obtain a copy of your data
Contact us below to exercise your rights.

9. Cookies & Tracking

Our website may use cookies to:
– Improve performance
– Analyze traffic
– Enhance user experience
You may disable cookies in your browser settings.

10. Third‑Party Links

External website links on our site are not covered by this Privacy Policy.

11. Children’s Privacy

We do not knowingly collect data from children under 13.

12. International Data Transfers

Your information may be processed on servers in the United States or other regions following international compliance standards.

13. Changes to This Privacy Policy

We may update this policy. The latest version will always be available on our website.

Postgripweb Refund Policy

At Postgripweb, we are committed to delivering high-quality creative design and digital marketing services that meet your expectations. Your satisfaction is important to us. Please read our refund policy carefully.

1. Service Delivery & Satisfaction
   • We strive to ensure all deliverables meet the agreed-upon project scope and quality standards.
   • Before final delivery, clients are encouraged to review drafts and provide feedback to ensure the final product aligns with their vision.
2. Refund Eligibility
   • Refund requests must be submitted in writing within appropriate time after signing the contract.
   • Refunds are considered only if the committed services are not delivered as per the agreed-upon scope or timelines.
   • In case client change of mind after signing the contract Postgripweb has the freedom policy it would be consider if claimed within 24 business hours just call to Postgripweb representative and write an email for the further consideration.
   • We also understand and value the clients request if refund claimed between 48 hours to 72 hours after signing the contract after deduction of 25% of paid amount will be consider refunded,
   • If client’s claimed for refund after 72 hours to 98 hours 50% of paid amount will refunded to client to his/her pay back same account where the payment came from.
3. Non-Refundable Situations
   Refunds are not applicable in the following cases:
   • Services already delivered and approved by the client.
   • Changes requested after final delivery unless covered under the agreed revision policy.
   • Delays or issues arising from client-provided content, approvals, or responses.
4. Partial Refunds
   • In cases where only part of the project is affected, a partial refund may be issued at our discretion, based on the portion of work completed and delivered.
5. How to Request a Refund
   • Submit your refund request timely via email to support@postgripweb.comwith your project details, reason for refund, and supporting documentation.
   • Our team will review the request and respond within 3 business days.
6. Resolution
   • We aim to resolve all concerns amicably and may offer alternatives such as revisions, additional work, or partial refunds instead of a full refund where possible.

Note: This policy is designed to be fair to both PostGripWeb and our clients while maintaining transparency and trust.

Contact Us

For questions or data-related requests, contact:
PostGripWeb
Email: info@postgripweb.com
Website: www.postgripweb.com